Privacy Policy

 

The Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) regulate the collection, use, disclosure, storage, and maintenance of personal information collected by Anchor Property Partners from clients, customers, and members of the public.


At Anchor Property Partners, we collect personal information from owners, vendors, purchasers, tenants, landlords, and prospective clients in order to provide professional real estate services efficiently and effectively. This information may include your name, contact details, identification details, banking information, and other personal or sensitive information relevant to our services.

 

We take all reasonable steps to ensure that the information we collect is accurate, relevant, complete, and up to date.


How We Use Your Information

 

The information we collect may be used for the following purposes:


1. Security and administration purposes

Including monitoring and maintaining records of visitors attending our office.


2. Marketing and promotional communications
To send you updates, newsletters, property alerts, information about our
services, market updates, and promotional material that may be relevant or useful to you.


3. Property and market communications
To contact you by phone, email, SMS, or other communication methods regarding properties for sale or lease that may suit your requirements, and to
keep you informed about developments in the real estate market.


4. Providing feedback to vendors and landlords
To provide feedback to property owners regarding interest in a property you have inspected. In these circumstances, only limited identifying information
such as your first name or surname may be disclosed.


5. Providing contracted real estate services
To enable us to carry out the services we are engaged to provide under an agency agreement or other service arrangement.


6. Internal business purposes
Your information is used primarily for internal business operations and will not be disclosed to third parties without your consent, except where required by law or where reasonably necessary to provide our services.


Direct Marketing and Opt-Out

If you do not wish to receive marketing communications or be contacted as part of our follow-up procedures, you may notify us at any time and we will promptly update your communication preferences.


Storage and Security of Information
All personal and sensitive information collected by Anchor Property Partners is stored securely in electronic and/or hard copy format. We take reasonable precautions to protect your information from misuse, interference, loss, unauthorised access, modification, or disclosure.


Your information will not be disclosed to overseas recipients or unrelated third parties without your consent unless:

  • Required or authorised by law;
  • Necessary to provide our services; or
  • Otherwise permitted under the Privacy Act 1988 (Cth).

While we take reasonable steps to protect your information, no data transmission or storage system can be guaranteed as completely secure, and we cannot guarantee the security of information transmitted to us electronically.


Your Rights
You have the right to:

  • Access the personal information we hold about you;
  • Request correction of inaccurate, incomplete, or outdated information;
  • Request removal or secure destruction of your personal information, where legally permissible;
  • Withdraw consent for marketing communications at any time.

Privacy Policy Contact
You can view our Privacy Policy on our website:
www.anchorpartners.com.au
For further information regarding our Privacy Policy, or to access, correct, or request removal of your personal information, please contact our Privacy Officer:
Alowa Tanver
Phone: 0433 365 652
Email: alowa@anchorpartners.com.au

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